There has been a lot of talk recently about companies not acknowledging job applications - let alone feeding back. We understand how frustrating this is, especially in these tough times and we want to review what we can do to help.
How can we persuade employers that small actions here can make a big difference? How can we use collective force to stamp out this bad practice? In short what can The TM be doing to help change the culture?
Over the years we have built various tools to facilitate feedback. We've been fighting this battle for a while!
From the manage jobs tool within their account, recruiters can select all those unsuccessful candidates and respond to all in one go. We even auto fill their 'respond all' email with a standard reply to make that process easier and faster for them, whilst giving them the choice to personalise if they prefer. We tried stopping recruiters posting another job until they had fed back on the first, although that has been difficult to enforce and to be fair to the recruiters it is often something that is not practical especially when they are crewing mulitple jobs at a time.
One of our ideas is to send more regular email reminders embedding easy shortlist or reject options. We've been talking about site modifications and mandatory options versus gentle persuasion. Can we run reports and celebrate the companies with the best feedback records we are wondering? Is there a way of using gamification to celebrate best practice?
But first off we'd love to garner YOUR thoughts. We want YOU to feedback to us. Tell us in the comments IF and HOW you have been affected by the lack of feedback and any ideas you might have for what could be done.