I am Scott Dixon, aka The Complaints Resolver, a consumer rights expert, Consumer Editor at Candis magazine and author of How to Complain, specialising in consumer rights and motoring disputes.

I was shortlisted for Consumer Champion of the Year at the 2026 Headlinemoney Awards and have helped consumers recover more than £550... Read More

 I am Scott Dixon, aka The Complaints Resolver, a consumer rights expert, Consumer Editor at Candis magazine and author of How to Complain, specialising in consumer rights and motoring disputes.

I was shortlisted for Consumer Champion of the Year at the 2026 Headlinemoney Awards and have helped consumers recover more than £550,000 in refunds and compensation.

With more than a decade of hands-on experience resolving consumer disputes, I provide clear, practical advice on consumer law and regularly help consumers challenge businesses and seek redress when things go wrong.

I am a regular national media contributor, providing expert commentary, analysis and practical consumer advice across television, radio, print and online.

My broadcast appearances include BBC Radio 4’s You & Yours, BBC Radio 5 Live, BBC Radio Scotland, BBC Look North, BBC Radio Ulster and numerous BBC local radio stations. I am also a consumer expert for the Sky News Money Blog.

My work and expert commentary have appeared in national publications including The Times, The Sunday Times, The Daily Telegraph, Daily Mail, This Is Money, The Independent, Daily Express, Good Housekeeping, The Sun, Daily Mirror and i.

I regularly comment on breaking consumer stories and specialise in faulty cars and vehicle disputes, private parking, travel and airlines, energy, scams, retail disputes, refunds, broadband and telecoms, and wider consumer rights.

I am available for television and radio interviews, expert commentary and analysis on consumer affairs, motoring disputes and breaking consumer news. Read Less